Free Google Voice calls with T-Mobile myFaves

The following violates the fine-print for the MyFaves plans and I do not suggest you break rules. As mentioned by Josiah in the comments, the following guide goes against this statement on T-Mobile’s website: “Your five numbers must be US domestic numbers and must not include … customers’ own numbers; and single numbers allowing access to 500 or more persons.”

Some quick background: I’ve been a long-time customer of T-Mobile and have been extremely happy with their service. There have been four or five of us (friends and family) on a myFaves FamilyPlan for over four years now. We have free Mobile-to-Mobile, nights and weekends, unlimited SMS, five unlimited-call myFaves contacts and 700 minutes to share. With the $6 T-Zones internet, I pay only $37/month. life is good.

But it gets better. I rarely, if ever, am forced to use our daytime minutes thanks to Google Voice (formerly, GrandCentral).

Add your Google Voice number as a Fave

fave5

It’s not crazy, you do want your own phone number as a contact. Once you add your number to your MyFaves you can receive and make calls from/to that number with no charge. But first, make sure you set your incoming calls to display your Google Voice number instead of the caller’s number (so the calls appear from your MyFave contact):

Google Voice Set Caller ID

Why is this awesome? You never use your minutes and have more than one way to complete a call:

Google Voice call

  1. Call your number, dial a number: though not very practical, when you dial your Google Voice number from one of your existing phones (added to your Voice account) you are then prompted to listen to voicemail OR press 2 to dial a call. You can then dial a number and, while you’re still on the line, Google Voice will connect the call (unlimited talk time!). Keep in mind, the receiver will see the incoming call coming from your Google Voice number.
  2. Use the web service: your Google Voice contacts are the same as those in your Gmail account. If you sync your phone’s contacts with your Google Contacts then this is a seamless integration. All of your friends’ phone numbers appear in the Google Voice dashboard and you can click to call them. You are then called (the incoming number is your Google Voice) and your friend is connected. Again, since the call was from your Voice number, no charge!
  3. Use the mobile interface: same as the web interface, you can select a contact and have Google Voice connect the call by dialing your number (incoming from your Google Voice number).
  4. iPhone app: An application called GV Mobile for the iPhoneis available in both a free and premium versions and will interface directly with your iPhone contacts. The premium version also allows you to do cool things like review your call history, incoming SMS messages (to the Voice number), and listen to voicemail. AT&T/Apple have pulled all iPhone applications for Google Voice (including an official one from Google).

Bonus: free conference calls

One thing you’ll notice about T-Mobile MyFaves is that toll and toll-free numbers can not be added as a Fave. Bummer! No free calls to customer service, conference call lines, etc. Lucky for us, there’s FreeConferenceCall.com.

FreeConferenceCall assigns you a phone number that is not a toll free dial-in (in my experience, all the numbers are area code 605). This means you can add your conference call number as a Fave, dial in, and never be charged for the call.

(or, yes, you can just connect to the conference number through Google Voice)

UPDATE: Some users have claimed that Google Voice acts as a forwarding service and you don’t need to turn on the ‘display Google Voice’ number setting in order to have your minutes counted as myFaves. This is false. I’m looking at my call records from T-Mobile and can easily identify two calls that were charged to me though they came through Google Voice number. The display number does matter. The call presentation (announcing who is calling) does not.

17 thoughts on “Free Google Voice calls with T-Mobile myFaves

  1. Brian

    With regard to incoming calls to your GV number that are forwarded to your Tmobile phone, does your cell phone Caller ID show the caller’s number or your GV number? If it shows the caller’s number, does it count as a MyFaves (free) call?

    Thanks, Brian

    Reply
  2. Brian

    Thanks for the info, this is great news. I’m also curious to know if the new GV smartphone apps are smart enough to log inbound callers’ numbers rather than the GV number.

    Reply
  3. brian

    does any 1 know how to get the fav 5 on your tmobile phone for free or does tmobile charge you for your fav 5

    Reply
  4. CB

    Just to clarify, you trade knowing exactly who is calling, for free calling. (Unless it’s one of the 4 remaining individualized 5 faves) Is that right? Sounds great!

    Reply
    1. Devin Reams Post author

      You trade the ability for your caller ID to recognize who is calling, but if you turn on ‘Call presentation’ (on by default), Google Voice will announce who is calling.

      Call from ‘Devin Reams’. Press 1 to accept, 2 to send to voicemail, 3 to listen in on the call, or 4 to record the call.

      Reply
  5. Josiah Johnson

    Unfortunately, this is apparently against the t-mobile myfaves user agreement. I’m not sure what the penalty for violating this would be. I guess that remains to be seen…

    See the first footnote here: http://www.t-mobile.com/templates/generic.aspx?passet=Pln_Lst_MyFavesLrnDemo
    “*Your five numbers must be US domestic numbers and must not include 411, voicemail, toll-free, 900, calling card, and customers’ own numbers; and single numbers allowing access to 500 or more persons.

    Your GV number is both “your own number” and a number that theoretically gives you access to calling any number of people, i.e. “500 or more persons”

    Bummer. Makes sense though.

    Reply
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  7. suki

    So I have Verizon, I can call up to 10 phone numbers for free (same as T-mobile)….Do you think as you stated in your blog, that while having the google voice number in my faves, yet having the phone display the caller id will not count towards free calls? Thanks.

    Reply
  8. LR

    Thanks for the tip on having incoming calls display as your Voice number, I accidentally changed that setting without thinking how it would affect my MyFaves settings.

    I love this trick!

    Reply
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