Checking email at designated times

I’ve thought a lot (more) about how I operate since reading The 4-Hour Workweek. One big part of my life, and probably everyone’s reading this, is email. It was almost like a game refreshing Gmail, trying to spot the elusive ‘Inbox – (1)‘. I’ve stopped playing that game! I suggest you do, too.

The problem

When you’re constantly checking email (or constantly being distracted by some sort of notifier) either two things are wrong:

  1. You aren’t doing significant work – You’re bored, you have nothing better to do so you go to see if there’s something you can read, respond to, etc. Email was dictating me. It turned into my todo list. That’s wrong! I need to control my own tasks. Email shouts ‘urgent’ but not always ‘priority’. Unfortunately we treat it as such.
  2. You’re wasting time on a task that can be batched – Batching is putting together a lot of the same tasks into one dedicated activity. You don’t go shopping for an individual cucumber do you? You don’t run out to grab a bottle of ketchup when you notice you’re running low, right? No, you make your grocery list and go shopping maybe once or twice a month.

So why do we treat email like something that constantly needs to be addressed? Well, if you keep treating it like it’s a necessity it will become one. People will get used to instantaneous responses and continually flood you with (usually) unnecessary email.

The proposal

I’ve started doing this myself and I’ve realized the world won’t come crashing down on me. I only check my email 4 times each day.

  1. First-thing (8:00am) – See what the rest of the world (including EST) has left in my inbox for the day.
  2. Mid-day (12:00pm) – Now it’s time to see if there’s anything that came up in the morning that needs to be addressed this afternoon.
  3. End-of-day (4:00pm) – Has anything else come up? Any last things to take care of before business-end?
  4. In the evening (8:00pm) – Some things arise at dinner, not usually. This is when more personal emails come in (people came home, jumped on Facebook, etc.)

These regular intervals line up with everyone else’s day, right? You can focus on your major tasks of the day and take care of email when you’re good and ready.

I find I’m spending less time sitting around and more time focusing on my priorities. And guess what? Nothing has suffered. If people need me immediately they know my phone number (its on the bottom of every email!).

The reservations

Now, this might not work instantaneously in a business environment but you can certainly talk to your boss about it, right? Ask them to try it and show them how much more productive you can be. Let them know you don’t tolerate time wasters. Heck, do a dry run without telling anyone. You can check email like usual, but keep track of the number of things that absolutely had to be taken care of right then and there. If you see an email come in that can wait a few hours: ignore it.

The thing to keep in mind, though, is that communication is important. If you don’t communicate your intentions this might not work well for you. If people think they can still get to you at any time then they’re going to think something is wrong. Tim recommends you kindly let people know you’re addressing email at certain times so that you can better serve them. As always, they can call your cellphone with an emergency.

The challenge

Why not try it? Since I’m between jobs right now I haven’t had this experience with my new employer, but I intend to. It’s done well for me working at home (and with personal email). Like I said, instead of looking at my inbox for a task I now look at what’s really important (in my task list).

In fact, in the last few weeks I’ve found that 4:00pm usually doesn’t hold much email waiting for me. I can probably check three times a day, instead. That’s my goal starting next week.

So, tell me: why are, or aren’t, you going to try limiting your email to designated times?

This entry was posted in Internet and tagged on by .

About Devin Reams

My name is Devin Reams and I founded this site to provide a useful news and review resource for Colorado skiers and snowboarders (and mountain enthusiasts). I've been skiing since I was a little kid (we moved out here when I was five years old) and I plan to ski for years beyond that. Although cosnow is not my full-time job it is my full-time winter hobby. I've been an "Epic Local" passholder since 2006 (when it was called a "Colorado Pass" or "Five Mountain Pass"). My favorite resorts are Beaver Creek and Breckenridge.

10 thoughts on “Checking email at designated times

  1. Nicole

    This sounds great in theory, but, honestly, I don’t see it working in practice — especially for those of us in tech. Perhaps people shouldn’t expect me to respond quickly to their email, but I expect it of myself. I appreciate when someone gets back to be quickly about even a minor things, so I like to do the same. Let’s say I don’t check my email between 8 and 12 and something important drops in my inbox — most likely that person will be calling me instead. I consider a phone call much more focus-disrupting than a silent email falling into my inbox.

    Don’t get me wrong, I appreciate the idea of eliminating distractions to get more work done. However, I believe one can use the tools available to still catch email as it comes in but not get distracted. For example, I use the mini preview in Outlook. Whenever I get an email, a mini preview pops up in the lower righthand corner of my secondary screen (bonus of having dual monitors). It shows the first line of the email so I immediately know, for the most part, if it’s something I must attend to quickly or if it can languish in the inbox until I’m done with the task I’m on.

    Reply
  2. Shivani

    my company actually recommends checking your email in intervals – one of my managers said that if you’re replying to emails really quickly, that means you’re not doing any work :)

    Granted though, if my manager sent me an email and i didn’t respond for 4 hours, she would be very peeved.

    So, my suggestion? do what you want, your life isn’t going to change dramatically :P

    Reply
  3. Devin

    Awesome comments, guys.

    Nicole, if you expect yourself to be responding quickly then its clear this won’t work for you. I have no problem getting into the “stuff can wait” mentality.

    And if something comes up and is important (and warrants a phone call) I think your focus needs to be distracted, right? It’s now a priority or something you intend to shift focus to anyway…

    I think your point about the notifier is good. It allows you to ‘screen’ your email and batch it for later. Very cool!

    Shiv, that’s cool to hear! Then I guess we’re on the same page.. for the most part. My life has changed dramatically. ;)

    Reply
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  7. Laurie Cope

    Am trying my best to do this, but I use Gmail as my task manager, so when trying to work thruogh my tasks (which are mostly in the form of emails), new emails keep coming in. I need to find an alternate means of managin tasks without being in GMail! Then I can do this. Thanks. Wow just saw its 2.5 years old! Google eh.

    Reply
    1. Devin Reams Post author

      For personal use, I actually use Gmail Tasks but I can check them separately from email (using the mobile web app). For work, I absolutely recommend getting email-related tasks into a separate task manager as soon as possible.

      Reply

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