{"id":1787,"date":"2011-04-05T19:49:31","date_gmt":"2011-04-06T01:49:31","guid":{"rendered":"http:\/\/wordpress.reams.me\/?p=1787"},"modified":"2011-08-11T15:22:22","modified_gmt":"2011-08-11T21:22:22","slug":"unfriendly-email-conclusions","status":"publish","type":"post","link":"https:\/\/wordpress.reams.me\/?p=1787","title":{"rendered":"Lame ways to close an email"},"content":{"rendered":"<p>Over the past few years I&#8217;ve been surprised by the ways people chose to close an email. I&#8217;m not sure if everyone is aware how a few simple words can completely destroy whatever content proceeded it.<\/p>\n<p>Some stress out about the *right* way to close an email, especially in business settings. Do I say &#8220;Best&#8221; or is that corny? What about &#8220;Cheers&#8221; if I&#8217;m not from England? How about I just state my name? That may be too informal and abrupt&#8230;<\/p>\n<p>It seems though, the wrong people may be worrying about this.<\/p>\n<p>Fair warning: those that *aren&#8217;t* thinking about this and choose to use any of the following may be ignored for a few days:<\/p>\n<h3>Please advise.<\/h3>\n<p>What? You likely just sent a long, ranty email with paragraphs explaining some troubles you just had. Likely no where in there was &#8220;this is how I tried to solve this on my own.&#8221; And so you&#8217;ve now made it my responsibly to sift through half of the equation (the problem) and advise you? Is it because you said please you&#8217;re so entitled? Okay, you may be a customer who pays me big bucks to do this, but this seems far too abrupt and impolite.<\/p>\n<p>How about: &#8220;I tried X and my result was Y based on my understanding: Z. Is the right approach?&#8221;<\/p>\n<h3>Thoughts?<\/h3>\n<p>No? This is the kind of abrupt conclusion that typically follows a roundabout email that is far too long to digest and easily respond to. Instead of simple points that can be individually addressed (<a href=\"http:\/\/en.wikipedia.org\/wiki\/Posting_style#Interleaved_style\">interleaved is the only way to respond to email<\/a>) I now have a single prompt to give my thoughts to all of that? Which items do you want my thoughts on? Maybe I&#8217;ll write back with a long form email in the same fashion you gave and you can sort through my solicited &#8220;thoughts.&#8221; There&#8217;s certainly *no* way that will result in a lot of back and forth, misunderstandings, and missed points.<\/p>\n<p>How about: &#8220;I&#8217;ve decided that X is the best product because of Y and Z, can you think of any reason not to go with it?&#8221;<\/p>\n<h3>I await your response.<\/h3>\n<p>Fan-frickin-tastic. I hope you&#8217;re sitting by your computer hitting refresh until you see my beloved response. This typically makes the conclusion of your email sound passive aggressive just like saying &#8220;I expect you to&#8221; makes you sound more entitled and demanding than I&#8217;m sure you intended. By an email addressed to me, I&#8217;m aware of the fact you are expecting a response; this is why we typically send emails, especially with question marks in them. But, now you&#8217;ve made me grumpy because I&#8217;m picturing you standing there tapping your foot with your arms crossed.<\/p>\n<p>How about: &#8220;I look forward to hearing from you. Have a nice day.&#8221;<\/p>\n<hr>\n<p>These are some of my favorites. If you&#8217;re really looking to communicate frustration or annoy someone on the receiving end, be sure to borrow these. Or just write passive aggressive blog posts to blow off that steam.<\/p>\n<p>Thoughts? Are there others that should be listed here? Please advise. I await your responses&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the past few years I&#8217;ve been surprised by the ways people chose to close an email. I&#8217;m not sure if everyone is aware how a few simple words can completely destroy whatever content proceeded it. Some stress out about the *right* way to close an email, especially in business settings. Do I say &#8220;Best&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[29,9,127],"tags":[],"class_list":["post-1787","post","type-post","status-publish","format-standard","hentry","category-business","category-internet","category-life"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/posts\/1787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1787"}],"version-history":[{"count":12,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/posts\/1787\/revisions"}],"predecessor-version":[{"id":2091,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=\/wp\/v2\/posts\/1787\/revisions\/2091"}],"wp:attachment":[{"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.reams.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}